Privacy Document

Privacy Policy

This Privacy Policy explains how Binclusive Teknoloji A.S. ("Binclusive", "we", "us") collects, uses, and protects information when you use Content Studio, our AI-powered video accessibility platform. By using the service, you agree to the practices described below.

What Information We Collect

We collect only the information needed to operate and improve Content Studio. This may include:

  • Account details: such as your name, email address, and subscription or billing information.
  • Uploaded content: videos, audio files, subtitles, and related metadata submitted for processing.
  • Usage information: basic technical data like IP address, browser type, and how you interact with the platform.
  • AI interactions: edits, prompts, or feedback related to generated outputs.

How We Use This Information

We use collected information to operate the service and provide a better experience. This includes:

  • Processing videos and generating accessibility outputs.
  • Managing user accounts, subscriptions, and customer support.
  • Improving platform performance and features.
  • Sending service-related messages such as updates or billing notices.
  • Maintaining security and preventing misuse of the platform.

AI Processing

Content Studio uses automated and AI-based systems to analyze uploaded videos and generate outputs. Interaction data may be reviewed in aggregated or anonymized form to improve system quality and reliability.

Sharing of Information

We do not sell your personal data. Information may be shared only when necessary to operate the service, including with:

  • Infrastructure, AI, and payment service providers supporting our platform, including Paddle.
  • Authorities or third parties when required by law or legal process.
  • Successor entities in the event of a merger, acquisition, or asset transfer.

Data Security

We apply reasonable technical and organizational measures to protect your information, including encryption and secure storage practices. While no system can be guaranteed to be fully secure, we take data protection seriously and continuously improve our safeguards.

Cookies & Analytics

We use cookies and similar technologies to keep the platform functioning properly and to understand how users interact with it. Third-party providers, including Paddle for billing and checkout, may also use cookies. You can control cookie preferences through your browser settings, though some features may not work as intended without cookies.

Your Choices & Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. You can contact us at any time to make a request or ask questions about your data. By using the service, you also consent to the processing of your billing and subscription information by Paddle in accordance with their privacy practices.

Updates to This Policy

We may update this Privacy Policy as Content Studio evolves. Any changes will be posted on this page, and continued use of the service means you accept the updated policy.

Contact

If you have questions about this Privacy Policy or our data practices, you can reach us at info@binclusive.io.

Your Privacy Matters

We are committed to protecting your privacy and ensuring your data is secure.